Contact Us

1. Checking Your Order Status


For real-time updates on your order’s shipping progress, please use the global package tracking platform 17track (official website: https://www.17track.net/en). This platform supports online tracking for parcels handled by over 2,800 carriers worldwide, letting you easily view details like transit stages, customs clearance status, and estimated delivery time with just your tracking number.

2. Getting Help with Other Questions


  • First, check our FAQ Help Center

    Many common questions—such as how to modify an order, refund procedures, or reasons for shipping delays—are already answered in detail in our FAQ Help Center. This is the fastest way to get the information you need.
  • Submit a message via the contact form

    If your question isn’t covered in the FAQ, feel free to leave a message directly through our dedicated contact form. Our team will review your inquiry and follow up.

3. Important Notes for Inquiries


  • Office Hours: 9:00 AM – 5:00 PM Eastern Standard Time (EST)
  • Response Time: Most inquiries receive a reply within one business day. If you don’t hear back from us within this period, please check your email’s "Spam" or "Junk Mail" folder—sometimes our responses end up there by mistake.
  • Kind Reminder: We’re working as quickly as possible to assist every customer. To avoid delaying the processing of your inquiry, please do not send multiple duplicate emails. Sending repeated messages can slow down our response workflow and extend the time it takes to address your issue.

4. Contact Details


  • Email: support@zeestyla.com
  • TEL: +1 810 510 2715